Robotics Sportster Flash x2 Uživatelský manuál stáhnout pdf (Strana 8)

Troubleshooting x2 Servers

(Courier I-modems and Total Control Quad Modem Cards)

Troubleshooting x2 servers is an extension of the x2 client troubleshooting steps. Be

sure to consider the client issues discussed in the previous section. Be careful not to

assume anything.

1. Call the x2 server from a known-good analog line.

Call from a known x2-capable analog line and check for an x2 connect message. If you

get an x2 connect message, the correct software is installed and enabled.

This does not mean x2 is fully operational (there could be other issues). If x2 works

from a known-good line, but does not work from a particular line, go through the client

troubleshooting steps above for that line. And be sure to test from a wide base (at least

several) of different locations!

IF YOU CANNOT GET x2 FROM A KNOWN-GOOD LINE:

2. Ensure that the host has proper x2 software and that it’s enabled.

Courier I-modem

At the I-modem, enter ATI7. x2 should appear under Options as a supported option. If

not, obtain the correct software, install it, and enable it (see Appendix B for enabling

instructions). x2 is NOT an extra-cost feature of I-modems, but it does require

registration and enabling.

Supervisor date 03/04/97 (or later)

DSP date 03/03/97 (or later)

Supervisor rev 2.1.4 (or later)

DSP rev 2.1.4 (or later)

Total Control Quad Modem Cards

Supervisor date 03/03/97 (or later)

DSP date 02/28/97 (or later)

Double-sided 5.0.7 (or later)

Single-sided 5.1.7 (or later)

Be sure they are up-to-date and the feature is enabled on the NMC. Feature enable is

determined from the NMC, not the I7 screen of the quads.

TCM (Total Control Manager SNMP Software)

Check this from TCM -- Select the NMC, then select Programmed Settings, then

Added Cost Features. x2 should be shown as enabled. You can check this only from

TCM; the NMC console port does not provide this information.

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Robotics Sportster Flash x2 Uživatelský manuál Strana 8